Shipping policy

SHIPPING POLICY

Last updated: May 2026

lumiclub.co.uk is operated by Kylmäkorpi Sp. z o.o., a company registered in Poland, with registered address at ul. Bałtycka 6, 61-013 Poznań, Poland. LUMI is a trading name of Kylmäkorpi Sp. z o.o.

Delivery We currently ship to addresses within the United Kingdom only.

Processing time Orders are processed within 1 business day of payment confirmation.

Delivery times Standard delivery: 1–4 business days. We aim to dispatch all orders the next working day.

Delivery costs Delivery costs are displayed at checkout.

Tracking You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Failed deliveries If a delivery attempt fails and your parcel is returned to us, we will contact you to arrange redelivery. Additional shipping charges may apply.

Age verification on delivery Some deliveries may require proof of age (18+) upon receipt.